SERVICE RESTORED: The incident affecting ZOLL emsCharts Web has been resolved. Service has been restored and is operating normally. Thank you for your patience.
Posted Jun 11, 2026 - 06:07 MDT
Update
We are continuing to work on a fix for this issue.
Posted Jun 11, 2026 - 06:07 MDT
Identified
ISSUE UPDATE: Cause identified for ZOLL emsCharts Web, fix in progress. Next update in 30 minutes. Thank you for your patience.
Posted Jun 11, 2026 - 05:44 MDT
Update
Investigating: We continue to investigate an issue affecting ZOLL emsCharts Web. We have narrowed the issue to processing associated with the Destination Basis field on Chart Page 1. Users may encounter a database error when advancing charts after entering this information, which can prevent chart finalization. Engineering is actively evaluating mitigation and restoration options. We will provide our next update within 30 minutes.
Posted Jun 11, 2026 - 05:04 MDT
Update
Investigating: We continue to investigate the issue affecting ZOLL emsCharts Web. We have narrowed the scope to the destination basis field on chart page 1. Engineering is currently testing mitigations to resolve the database error. We will provide our next update in 30 minutes.
Posted Jun 11, 2026 - 04:42 MDT
Investigating
ISSUE ALERT: Investigating - We are investigating an issue impacting ZOLL emsCharts Web, which may cause database errors when documenting destination information on charts. Our team is actively working to restore service. Expect an update within 30 minutes. We value your understanding.
Posted Jun 11, 2026 - 04:04 MDT
This incident affected: ZOLL emsCharts (ZOLL emsCharts Web).