ZOLLOnline Status

All Systems Operational

About This Site

Welcome to ZOLLOnline Status Page. Here, you'll find timely updates on the operational status of ZOLLOnline Application Services—ensuring users have the real-time information needed for your critical work.

ZOLL AR Boost Operational

All Services - ZOLL AR Boost Operational

RescueNet Billing Pro Operational

Claim Status Operational

Demographic Verifier Operational

Insurance Verifier/Insurance Discovery Operational

Prior Authorization Operational

Self-Pay Analyzer Operational

AR Boost API Operational

ZOLL Billing Operational

All Services - ZOLL Billing Operational

NEMSIS Import Operational

Payment Posting Operational

RescueNet Dispatch Integration Operational

Reporting Operational

Insurance and Demographic Services Operational

Claim Submissions Operational

Deductible Monitoring Services Operational

Patient Statements Operational

Automated Remittance/835 downloads Operational

ZOLL Dispatch Operational

All Services - ZOLL Dispatch Operational

ZOLL Respond for ZOLL Dispatch Operational

ZOLL emsCharts Operational

All Services - ZOLL emsCharts Service Operational

Physio EKG Operational

ZOLL EKG Operational

Tempus Pro EKG Operational

Faxing Operational

CAD Import Operational

Analytics Operational

ZOLL emsCharts NOW Operational

ZOLL emsCharts for Windows Operational

ZOLL emsCharts Web Operational

Scheduled Reports Operational

ZOLL Fire Reports Operational

All Services - ZOLL Fire Reports Operational

Analytics Operational

www.zollonline.com Operational

Website - www.zollonline.com Operational

Application - @Work Operational

RescueNet 12 Lead Operational

RescueNet CaseReview/CodeWriter Operational

RescueNet DeviceDashboard Operational

Application - Insights Operational

Application - Mobile Care Connect Operational

Application - ZOLL Care Exchange Operational

API - 12-Lead - E-Series Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 18, 2026

No incidents reported today.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

ZOLL emsCharts - NEMSIS Export Errors

Resolved - RESOLVED: Monitoring is complete and all systems are operating normally. This incident has been resolved. Thank you for your patience.
Jan 14, 14:58 MST

Monitoring - ISSUE RESOLVED: The fix has been successfully deployed and service is operational. We are continuing to monitor closely to ensure stability. We will provide another update in 30 min. Thank you for your patience.
Jan 14, 14:33 MST

Update - ISSUE UPDATE: We are continuing final testing and addressing additional findings before deployment to ensure the fix is stable. We will provide another update in 1 hour. Thank you for your patience.
Jan 14, 14:20 MST

Update - ISSUE UPDATE: We have identified the root cause and the fix is currently in final regression testing prior to deployment. We will provide another update in 1 hour. Thank you for your patience.
Jan 14, 13:21 MST

Update - ISSUE UPDATE: We have identified the root cause and the fix is in final validation prior to deployment. We will provide another update in 1 hour. Thank you for your patience.
Jan 14, 11:51 MST

Update - ISSUE UPDATE: We have identified the root cause and we are actively working on a fix to deploy. We will provide another update in 1 hour. Thank you for your patience.
Jan 14, 10:55 MST

Identified - ISSUE IDENTIFIED: We’ve identified the cause of issues impacting NEMSIS Exports. A fix is in progress.
Thank you for your patience.
Next update: 1 hour.
Jan 14, 09:54 MST

Jan 13, 2026

No incidents reported.

Jan 12, 2026

ZOLL Online Billing- Payment Posting

Resolved - SERVICE RESTORED: ZOLL Online Billing is now fully operational after a brief interruption to payment posting. We apologize for any inconvenience. Review underway to prevent recurrence.
Jan 12, 14:29 MST

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

ZOLL EMSCharts - Degraded Performance

Resolved - SERVICE RESTORED: ZOLL EMSCharts Experienced a brief period of degraded performance. We apologize for any inconvenience. Review underway to prevent recurrence.
Jan 5, 14:49 MST

Jan 4, 2026

No incidents reported.