Resolved: The incident affecting ZOLL Billing has been resolved. Service has been restored and is operating normally. Thank you for your patience.
Posted Oct 28, 2026 - 11:43 MDT
Monitoring
Monitoring: We have implemented a fix to address the performance issues in ZOLL Billing. We are currently monitoring the results and will provide another update once we have confirmed service is fully restored.
Posted Oct 28, 2026 - 11:12 MDT
Update
Investigating: We have identified high resource utilization on the database server impacting ZOLL Billing. Engineering is currently performing maintenance tasks to improve performance. We will provide our next update by 11:12 MST.
Posted Oct 28, 2026 - 10:55 MDT
Investigating
Investigating: We are investigating an issue impacting ZOLL Billing (All Services), which may cause latency and errors when completing operations. Our team is actively working to restore service. We will provide our next update by 10:52 MST.
Posted Oct 28, 2026 - 10:25 MDT
This incident affected: ZOLL Billing (All Services - ZOLL Billing).